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Revive Cannabis: Focused on Education and Customer Service

“Every customer that enters our store will be treated with compassion and respect. We strive to give our customers the best experience possible when visiting our store. We invite you to come down and experience the Revive difference!”

Revive Cannabis is a locally owned and operated business on a mission to provide personalized service to everyone that enters the store. In addition to a wide range of products and accessories, Revive is also a place of education for anyone wanting to learn more about the role cannabis can play in their health and recreation.

“Cannabis is fast becoming an integral part of any holistic and healthy lifestyle with new benefits being discovered every day,” says Nathan Harrington, CEO. “The education and materials we provide help the members of our community understand how to choose the cannabis products that are right for them. We carry a wide range of cannabis and related accessories with integrity pricing to ensure you receive value for your hard-earned money. We support local and strive to carry as many independent locally produced artisan accessories as possible.”

The team at Revive knows not everyone is comfortable walking into a cannabis store for the first time. While some have experience with CBD and THC products, other are just starting to try this newly regulated substance. Harrington assures that whether you are experienced or not, you will get a warm, friendly welcome.

“Every customer that enters our store will be treated with compassion and respect. We strive to give our customers the best experience possible when visiting our store.  We invite you to come down and experience the Revive difference!”

What does this difference entail? Each owner is a part of the customer-facing team. There are no managers in the structure, and therefore no quotas to fill or any pressure on sales. Customers are assured of speaking with one of the three owners with each call, email, DM, or visit. Each customer is fully empowered to make the best decision among the products. Purchases can be maintained in the retail software so you can request your favourites at any time or ask about trying something new.

Compliance is always top of mind for the owners of Revive. When necessary, ID is checked to ensure minors are not attempting to enter the store or buy the products. Federal, provincial, and town compliance rules are explained on their website, so Innisfail residents have a quick and easy way to learn how the rules affect them. Of course, the team is happy to explain the different levels of compliance too. As part of their fully transparent operations, Revive also provides AGLC information on their website, so everyone knows what regulations they, as a retailer, must follow.

“This year we will be celebrating two years of serving our community,” says Harrington. With a mission to “help our customers revive their mind, body, and soul by providing complete cannabis care with the highest standards of quality, honesty, integrity, and community outreach,” the team is proud of the relationships they have built with customers and the community.

Harrington concludes, “Our vision is to revive our community by reviving the lives of the members of our community.”

To learn more about cannabis and which products may be right for you, visit the team at www.revivecannabis.ca. You can also enjoy online ordering/pickup shopping with our full online menu or connect on social media by following Revive Cannabis on Facebook and Instagram @revive.cannabis.innisfail.